Articles
Leadership: The Sam Walton Way
Numerous books have been written about leadership and what separates good leaders from great leaders. Many are authored by the heads of successful enterprises and summarize the "formulas" they believe contributed to their own successes.
The problem is that, as readers, we have a greater desire to seek validation of our current leadership styles than to seek a road map for growth and change.
Shrinkage: Are You Too Accepting Of Losses?
The processes that have historically been employed to control retail shrinkage losses are, to a great degree, consistent between companies. These include basic controls over the receiving and handling of merchandise, theft deterrent measures, and aggressive internal audit and loss prevention programs that verify compliance with policies and react quickly to exceptions.
If there is a fair amount of consistency between approaches taken to reduce shrinkage, why are the results achieved by various retailers so different?